"long wait, painful prep for catarcts"

About: Luton & Dunstable Hospital Luton & Dunstable Hospital Luton LU4 0DZ

Posted via nhs.uk 8 years ago

Waiting was very long.I was seen 4 hours after my appointment time. The nurse clipped and prepared my eye over an hour before I was seen by the consultant and I was sat in immense pain leaving my eye bloodshot before treatment had even begun. I originally had just a cloudy vision in that eye but after treatment I have ended up with a permanent black floater and burst blood vessel. Not happy with the forceful rather rude staff or service.

More about:

Story from
nhs.uk

Do you have a similar story to tell?

Responses

Luton & Dunstable Hospital

Submitted on 26/06/2015 at 12:07

Published on nhs.uk on 28/06/2015 at 02:31

We are very concerned to hear that your experience in the eye clinic has been an unpleasant one. Please be assured that we will investigate this matter as much as we can from the information given. We would encourage you to contact our Patient Affairs Office directly on 01582 497 002, or email complaints.officer@ldh.nhs.uk if you would like us to address any of your concerns further.

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.

Show your support

Have you experienced something like this, here or elsewhere?

If so, show your support below.

I've experienced this

Or maybe your experience was different?

Opinions
Next Response	j
Previous Response	k

Opinions

Next Response

Previous Response

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

long wait, painful prep for catarcts

"long wait, painful prep for catarcts"

Responses

Keyboard Shortcuts