The reception staff were okay but could be friendlier and remember patients may not have been there before.
The post consultation felt rushed, bombarding me with things. More time could have been spent and more effort to explain the next steps. Otherwise it was a calm ward with friendly staff
"Calm ward with friendly staff"
About: New Cross Hospital / Urology New Cross Hospital Urology WV10 0QP
Posted by Quality273 (as ),
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