This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

impressed

Story from nhs.uk

"impressed"

About: Good Hope Hospital

my very elderly neighbour was admitted via A&E to ward 24 after suffering a head injury. The staff where so helpful and understanding and Dorothy looked so much better once she had been in their care for a couple of days. I found the staff all very concerned and willing to answer/solve any issues. One nurse in particular who was a trainee i think was really most helpful.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust 9 years ago
Marie Helebert
Patient Services Officer, Patient Services,
Heart of England Foundation Trust

Work with patients & families to highlight and address any issues relating to patient experience.

Submitted on 25/02/2015 at 13:58
Published on Care Opinion at 14:01

Dear Liz

Thank you for providing your feedback regarding your neighbour and her recent admission at Good Hope Hospital on Ward 24.

It is most appreciated that you have taken the time to post your positive comments and I will ensure that they are highlighted to the Ward Manager and Team on Ward 24 as good feedback gives our staff a great boost!

I hope that your neighbour is continuing to recover and if we can be of any other assistance please contact us.

Yours Sincerely

Marie Helebert

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k