I recently had appointments for both bloods and in the Maternity Scanning Department at Wishaw Hospital, and I want to express my sincere thanks for the exceptional care I received.
Diane, in the bloods department was incredibly kind, patient, and understanding. I went in feeling extremely anxious - physically sick with nerves - but she took her time to make sure I felt calm and comfortable before taking my bloods. She was so empathetic and reassuring, and I can honestly say it was the best blood-taking experience I’ve ever had.
Carol, in the Maternity Scanning Department, was equally so so wonderful and an amazing expert. She was so informative throughout the 20-week scan, keeping us updated with key information and helping us learn so much about our baby girl. She made the experience special, welcoming, and memorable!
I also want to mention the reception team at the maternity ward - every single person we encountered has been warm, friendly, and welcoming.
Thank you to everyone involved for making this such a positive experience so far (from one very medically anxious lady!). We can't wait to welcome our little girl into the world with you!
"She made the experience special"
About: Maternity Care / Maternity Ultrasound Maternity Care Maternity Ultrasound ML2 0DP University Hospital Wishaw / Outpatients University Hospital Wishaw Outpatients ML2 0DP
Posted by zulugw39 (as ),
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