First, late on a Sunday afternoon end of Nov 2025 I rang 111, and there was a speedy response from a person called Sally who took my details, took my worry seriously, considered the problem, and made helpful suggestions with practical advice. So thank-you to the 111 service.
Second, I next went in person to the Adult Urgent Care Centre at Lister Hospital in Stevenage, Herts at about 5pm. The receptionist was speedy & courteous, and the triage nurse was also speedy & courteous.
I waited on a comfortable chair in a warm waiting room for only a bit over an hour until I was seen by a professional & friendly nurse practitioner (I think). She prescribed me antibiotics, which were made up within 5 minutes for me (so no need to go to a pharmacy). So thank-you to Adult Urgent Care service.
"Speedy & courteous"
About: East Of England Ambulance Service NHS Trust / NHS 111 East Of England Ambulance Service NHS Trust NHS 111 Norwich NR6 5NA Lister Hospital / General medicine Lister Hospital General medicine SG1 4AB
Posted by Stephenklpa037 (as ),
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