Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Friendly, thorough and helpful

Posted By mineralwj89

"Friendly, thorough and helpful"

About: Royal Devon & Exeter Hospital (Wonford) / Trauma and orthopaedics

(as the patient),

The whole experience was very efficient. All the nursing staff were amazing! Friendly, thorough and helpful.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Michael Craddock, Patient Experience Coordinator, Patient Experience Team, Royal Devon University Healthcare NHS Foundation Trust 6 hours ago
Michael Craddock
Patient Experience Coordinator, Patient Experience Team,
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 26/11/2025 at 15:04
Published on Care Opinion at 15:04

Dear mineralwj89,

Thank you for taking the time to leave your feedback and I am pleased to hear about your positive experience.

As feedback received via Care Opinion is anonymous, if you would please be able to advise which ward you were on, I will share your comments with the appropriate team.

Once again, thank you for leaving your feedback.

Kind regards,

Michael

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Clarice Chisling de Burgh, Sister - PEOC OPD, Princess Elizabeth Orthopaedic Centre, Royal Devon University Healthcare NHS Foundation Trust 6 hours ago
Clarice Chisling de Burgh
Sister - PEOC OPD, Princess Elizabeth Orthopaedic Centre,
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 26/11/2025 at 15:10
Published on Care Opinion at 15:10

Hello mineralwj89

I am so glad that you had such an amazing experience. We really appreciate the time you have taken sending us this feedback. I will pass it onto the team.

Best Wishes

Clarice Chisling de Burgh

Sister in PEOC OPD

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Julia King, Clinical Nurse Manager, Fracture clinic and PEOC OPD, Royal Devon University Healthcare NHS Foundation Trust 5 hours ago
Julia King
Clinical Nurse Manager, Fracture clinic and PEOC OPD,
Royal Devon University Healthcare NHS Foundation Trust

I am responsible for monitoring overall service delivery, and the day to day running of both departments. I work closely with the Orthopaedic Consultants, Radiologists, Therapists, Trauma Nurse Practitioners, Orthopaedic Practitioners and Nursing staff to ensure cohesive care is delivered. I am very fortunate to have a dedicated team of staff, who work extremely hard to ensure patient safety is maintained, and that clinics run as smoothly as possible.

Submitted on 26/11/2025 at 15:23
Published on Care Opinion at 15:23

Dear mineralwj89,

Thank you so much for providing such positive feedback regarding your appointment in Orthopaedic Outpatients.

I am very pleased to hear that you found all of the staff to be friendly, efficient, and helpful! We strive as a team to ensure that we deliver high standards of patient care, and that appointments go as smoothly as possible.

I will share your kind comments with my team, as it really does make a huge difference to morale to have their hard work acknowledged.

Kind regards,

Julia King

Clinical Nurse Manager

Orthopaedic Outpatients

RDUH-Eastern

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k