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I had a very positive experience

Posted By PLCLG14

"I had a very positive experience"

About: NHS Ayrshire & Arran / South West Scotland Breast Screening Centre

(as the patient),

I was referred to the breast clinic from my GP.

I did not have to wait too long to receive my appointment and once I was there I had a very positive experience.

Every member of staff I encountered treated me with kindness.  I had to have a few investigations carried out and they were all explained to me and I felt safe at all times during my appointment.  

I received my results quickly and good communication was evident throughout my experience.

Cannot thank Dr Reid and her team enough.

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Responses

Response from Angela Donnelly, Lead Mammographer, Ayrshire & Arran Symptomatic Breast Service, NHS Ayrshrie & Arran 2 days ago
Angela Donnelly
Lead Mammographer, Ayrshire & Arran Symptomatic Breast Service,
NHS Ayrshrie & Arran

I am the Lead Mammographer for the Symptomatic Breast Service in Ayrshire and Arran

Submitted on 21/11/2025 at 17:02
Published on Care Opinion at 17:02

Thank you for letting us know about your visit to the breast clinic. I'm really pleased to hear you had a positive experience at such a difficult time and will pass on to the whole breast team. We are dedicated to making this experience as gentle and kind as possible, so hearing how you feel is very much appreciated.

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