"Easing pressure off A&E"

I took unwell suddenly on Friday evening. I rang enhanced complex care and Julie Ann arrived in no time and was able to liaise with Dr on rota to help stabilise my condition without having to ring an ambulance. She checked my observations and was a reassuring voice for my family at the time. Before she left my blood pressure was stabilising and I was issued an antibiotic with the assurance that there team would be monitoring me over the weekend without having to attend hospital. It is a vital service that eases the pressure of the emergency department especially when GP surgery is closed and even during the week when GP workload is stretched.