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"Very helpful and caring"

About: Forth Valley Royal Hospital / Day Surgery

(as the patient),

I was admitted to day surgery for hernioplasty and right from the start the nursing staff, particularly Julie, were very helpful and caring, carefully explaining to me the procedures pre- and postoperatively.

I would like to offer my especial thanks to Mr Robertson who performed the surgical procedure, and to Cassandra, the anaesthetist, who reassured me by telling me as I was in theatre that I would be taken good care of.

I also want to thank the anaesthetic nurses for looking after me postoperatively. The whole experience was an exemplar of the excellence of the NHS.

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Responses

Response from Ewan Jack, Consultant Anaesthetist/Clinical Lead- Theatres, Theatres, NHS Forth Valley yesterday
Ewan Jack
Consultant Anaesthetist/Clinical Lead- Theatres, Theatres,
NHS Forth Valley
Submitted on 19/11/2025 at 17:39
Published on Care Opinion at 17:39


Thank you Bill03 for taking the time to write such a nice response in care opinion about your recent operation

I am glad that our staff, yet again, proved how excellent they are at their jobs and made your visit such a positive experience

I will ensure that your comments are passed to the named individuals as well as the wider team.

I wish you the best in your recovery

Ewan Jack

Anaesthetics FVRH

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