Text size

Theme

Language

"Hospital referral and very good care"

About: Daisy Hill Hospital / Direct Ambulatory Unit Daisy Hill Hospital / Pharmacy Radiography services / X Ray Department

(as the patient),

I was referred to Urgent Care in Daisy Hill Hospital, Newry by my local GP. I was seen by a doctor who arranged blood tests. These tests resulted in me having to a scan which was arranged by the doctor for the next morning.  I attended and had a scan and was then to Ambulatory Department the same day.  I was greeted by the nursing staff who carried out all their observations and was then seen by Dr Trueman, Consultant Physician.  I was prescribed medication which I received from the hospital pharmacy.  A checkup appointment was arranged for 3 weeks after my initial attendance at Daisy Hill which I attended. I was seen by a doctor, whose name I cannot recall. She was pleased with my progress and arranged a further 3 week appointment for a checkup. My GP, the doctors and nurses in urgent care and the ambulatory department, together with the staff in X-ray and pharmacy all dealt with me in a very professional, reassuring and caring manner, giving a clear explanation of my condition and the medication issued. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jenna Anderson, Ward Manager, Medical Ambulator Unit, Daisy Hill / Discharge Lounge Daisy Hill, Medicine and Unscheduled Care Directorate, Southern Health and Social Services Trust last week
Jenna Anderson
Ward Manager, Medical Ambulator Unit, Daisy Hill / Discharge Lounge Daisy Hill, Medicine and Unscheduled Care Directorate,
Southern Health and Social Services Trust

Department Manager

Submitted on 10/11/2025 at 14:53
Published on Care Opinion at 14:53


Good Afternoon Foxy57

Firstly thank you for taking the time to tell us about your experience whilst a patient.

It is great to hear you felt staff were professional, reassuring and you felt they cared. It is always nice to hear that care is well explained and you left hospital feeling reassured.

I will indeed pass on your positive feedback to the rest of the team. They always like to hear what they are doing well.

I do hope you are feeling better.

Regards

Jenna Anderson

Manager of the Medical Ambulatory Unit

Daisy Hill Hospital

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k