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Excellent care

Posted By Breda74

"Excellent care"

About: Inverclyde Royal Hospital / Outpatients

(as a service user),

I attend Endocrinology at Inverclyde Royal Hospital under the care of Dr Jones. 

Over many years I have always received excellent care and attention not only from Dr Jones but from all the team, including his secretary Shona and all the staff in the Outpatients Department. 

Not often enough are staff applauded for their hard work, while often working in busy/stressful circumstances, so I would like to take the opportunity to do just that.

Well done everyone!

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 2 weeks ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 10/11/2025 at 12:37
Published on Care Opinion at 12:37

picture of Kevin Torbet

Dear Breda74

Thank you so much for taking the time to share your thoughtful feedback about the care you’ve received from the Endocrinology team at Inverclyde Royal Hospital. We’re delighted to hear that Dr Jones, his secretary Shona, and the wider Outpatients Department have consistently provided you with such excellent care and attention over the years.

Your kind words mean a great deal to our staff, especially as they continue to work hard in often busy and demanding circumstances. Feedback like yours is truly appreciated and serves as a wonderful reminder of the difference their dedication makes to patients.

We’ll make sure your comments are shared with Dr Jones, Shona, and the whole team — they will be so pleased to know their efforts have been recognised.

Thank you once again for taking the time to highlight their hard work and commitment.

Kind regards

Kevin

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