I recently attended an outpatients appointment at OPD4 with Dr Donnelly.
Just wanted to pass on feedback regarding how great the whole experience was from start to finish .
Hardly any waiting time , excellent customer service from the minute I arrived until I left ( including being booked in by reception , having my weight taken , the consultation with Dr Donnelly herself , getting bloods taken and having a liver scan). All done quickly and without any hanging around .
I have always really enjoyed my appointments at OPD4 - really feel I am treated exceptionally well and the fact everything always seems to run so smoothly without long delays is always an added bonus !!!
I was greeted warmly by the receptionist today and from that moment on everyone was lovely to me .
Thanks to all three nurses who dealt with me - a real credit to their profession, absolutely brilliant service.
Dr Donnelly herself is one of the nicest most caring consultants I have come across and I have already praised her for taking a real interest in my ongoing conditions and other health issues - she always seems to be well informed from reading my notes , always very thorough , and genuinely concerned for my well being . She has a fantastic caring manner and always makes me feel like I am a priority ( when I know she must deal with hundreds of other patients ) - can not thank her enough
I truly wish all my other out patient appointments were as positive and effortless as this one was .
"Absolutely brilliant service"
About: Outpatients Department / Bariatric Surgery, GI, HPB, Vascular General Surgery Outpatients Department Bariatric Surgery, GI, HPB, Vascular General Surgery EH16 4SA
Posted by Satisfied Out Patient (as ),
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