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"5-star minor injuries unit"

About: Altnagelvin Area Hospital / Minor Injuries Unit

(as a service user),

Attended MIU after a fall. Received a phone call within 15 minutes with an appointment for less than an hour away which was excellent. From the time I arrived at my appointment I was straight through to assessment, xray and treatment was out in less than 45 minutes. 

ANP Natalie was so attentive and really valued myself as a patient. Nothing was an issue for her. Such an amazing service to be added at Altnagelvin Area Hospital and within the western trust. Excellent standard of care from all areas. 

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Responses

Response from Bronagh McHugh, Western Health and Social Care Trust yesterday
Bronagh McHugh
Western Health and Social Care Trust
Submitted on 03/11/2025 at 12:20
Published on Care Opinion at 12:20


Hello StarWC79

Many thanks for your lovely feedback, we appreciate you taking time to do so.

I have shared your message with Natalie. Wishing you a speedy recovery.

Regards,

Bronagh.

ED MIU Manager

Altnagelvin Area Hospital

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