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"Blood was taken painlessly with total ease"

About: Hamilton Locality Support Service / Treatment Room (Hamilton)

(as the patient),

Attended Larkhall Health Centre just half hour after GP appointment to have blood tested.

Receptionist friendly and helpful , only one person in before me , was taken within 5 minutes and just wanted to say phlebotomist Jane was superb . Friendly , calming and superb at taking my blood ( doesn't give without a fight). 

Blood was taken painlessly with total ease and so very quickly, phenomenal, thankyou Jane. 100% 

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Responses

Response from Carmen Obre, Service Manager, Hamilton Locality, South Lanarkshire University Health and Social Care Partnership 2 days ago
Carmen Obre
Service Manager, Hamilton Locality,
South Lanarkshire University Health and Social Care Partnership
Submitted on 24/10/2025 at 16:17
Published on Care Opinion at 16:17


Moonjj58, Thank you so much for taking the time to share your experience at Larkhall Health Centre.

We’re delighted to hear that your visit went smoothly and that our receptionist made you feel welcome. It’s especially heartening to know that Jane, our phlebotomist, provided such exceptional care. We’ll be sure to pass on your kind words — she’ll be thrilled to know her calming approach and skill made such a positive impact.

Your feedback means a lot to us and helps reinforce the importance of compassionate, efficient care. Thank you again for your lovely comments!

Warm regards,

Carmen

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