Bernarde, who is the environmental Equipment Officer visited my husband and I because of my husband's hearing loss .
She quickly established the situational difficulties for both of us, in terms of communication, as my husband has difficulty picking up what I say to him . She installed 2 pieces of equipment to make our lives easier . She was patient in explaining how to use them ,very efficient. ( I'm 81 ) they offered to come back again if we needed further assistance in using them . She checked the previously installed special smoke alarm and updated advice .
Bernarde also left full contact details for us ,which was very reassuring. She also requested that I contact after 2 weeks to let her know how we are managing the new technology.
A great service . Thank you
"Sensory disability services"
About: Adult Disability Services / Sensory Disability Teams Adult Disability Services Sensory Disability Teams Portadown BT63 5QQ
Posted by Annejo (as ),
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