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Great support for self-care

Posted By Morvenna55

"Great support for self-care"

About: Royal Cornwall Hospital (Treliske) / Ophthalmology

(as a service user),

Today I met with Louise, Clinical Nurae Specialist in Ophalmics. 

This was my second episode of Uveitis. 

Louise was thorough, friendly and a good listener. She praised my attempts at self-management and encouraged me to make a plan for accessing early treatment for future possible episodes. She worked with me to establish what would work for me. 

Everyone I have met within the Eye Clinic has been unfailingly considerate and professional but Louise can really carry the High Standard banner. 

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Responses

Response from Chris Hocking, Patient EDI Officer and Engagement Co Ordinator, Patient Experience, Royal Cornwall Hospital 3 days ago
Chris Hocking
Patient EDI Officer and Engagement Co Ordinator, Patient Experience,
Royal Cornwall Hospital

Submitted on 17/10/2025 at 15:17
Published on Care Opinion at 15:17

picture of Chris Hocking

Hello Morvenna55,

My name is Chris, and I’m writing on behalf of the Patient Engagement Team. Thank you for taking the time to share your story with us. It’s truly uplifting to hear such positive feedback, and your kind words mean a great deal to our team.

We will be sure to share your experience with the wider team, as messages like yours serve as a wonderful reminder of the impact compassionate care can have.

With sincere appreciation,

Chris

Patient Engagement Team

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