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"Infection from a spider bite"

About: North Devon District Hospital / Accident and emergency

(as the patient),

I was bitten on my spine/backbone around c6 by a spider.

My wife put Savlon on the wound and covered it with a plaster.

After 2 days it wasn't heling so I called the doctor's surgery and advised to visit a pharmacist.

The pharmacist gave me antibiotics advising me to go to A&E if it got worse.

After 5 days it got worse so I went to A&E.

They eventually took bloods.

A nurse dressed the wound.and the doctor also examined me and advised me to contact the surgery to get the results and for new dressings.

I did so.

The surgery nurse dressed the wound the following day and booked another appointment for 3 days time.

Unfortunately they did not have any waterproof dressings and I have to pick some up from my pharmacy.

The NHS system is heavily criticised.

I believe the system is broken in places and it can take hours in the A&E but the staff are incredible despite their workload. They are tireless in their efforts to help.

It's easy to criticise from the outside.

I hope our government provides good, solid robust solutions to the NHS so that we can provide continual excellent and timely service to those who need it.

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Responses

Response from Sophie Hutchings, Governance and Operational Support Manager (Northern Services), Emergency Department (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 weeks ago
Sophie Hutchings
Governance and Operational Support Manager (Northern Services), Emergency Department (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 27/10/2025 at 17:55
Published on Care Opinion at 17:55


Dearseptemberwm79,

I am sorry to hear of the spider bite and the subsequent care and treatment required following the bite.

Thank you for the comments you made around the A&E staff and I am pleased to hear that you felt the team were incredible despite their ever increasing workload.

I hope you are recovering well, thank you for taking the time to provide us with your feedback.

Best wishes

Sophie Hutchings
ED Governance & Operational Support Manager

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