Text size

Theme

Language

"A fall on the way to work"

About: Emergency Medicine / Minor Injuries Unit

(as the patient),

I fell crossing the road after coming off the bus, I was going to work, a lovely couple helped me up, I hurt both hands, scrapes, my left hand was quite painful and my right knee it was very painful trying to bend it. I went into work security guard helped clean my hands as both were bleeding. I went home, and my Husband said I should go to ARI accident and emergency. We arrived at the hospital and the lovely Lady at reception took my details etc. I was sent to sit at the seats beside the Minor Injuries Unit, we had been waiting just over an hour when I was called through. The lovely Nurse/Practitioner Aifric asked what had happened, she examined me and she sent me to get my right knee and my left hand x rayed. After the x ray I was told to have a seat within a couple of minutes a lovely nurse Wayne came and called me through. Aifric the Nurse/Practitioner also came in and told me my knee wasn’t broken, just badly bruised and very painful, and I had fractured my ring finger, so Wayne got all my scrapes on knee and hands all cleaned up dressings put on I got my fingers taped together and I also got a tetanus injection. Both Aifric and Wayne made me feel at ease they couldn’t of been nicer, they were professional, efficient, and  made a hospital visit so easy.Altogether  from arriving at hospital and leaving was just over 2 hours.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jill Reid, Emergency Nurse Practitioner, Emergency Care, NHS Grampian 2 weeks ago
Jill Reid
Emergency Nurse Practitioner, Emergency Care,
NHS Grampian
Submitted on 19/10/2025 at 12:16
Published on Care Opinion at 12:16


picture of Jill Reid

Dear Catjohn2259,

Sorry to hear about your recent fall and trip to A&E, Minor Injury Unit. It sounds like there were lots of kind people who helped you that day. I have passed on your thanks to the reception staff, Aifric and Wayne who all really appreciate you taking the time to tell us your story and give such lovely feedback on your experience. We wish you a speedy recovery.

Kind regards

Jill

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k