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"My Dad's recent experience"

About: General Surgery / Theatre Recovery General Surgery / Vascular Surgery (Ward 12) Ninewells Hospital / Accident & Emergency Scottish Ambulance Service / Emergency Ambulance

(as a relative),

My dad was rushed to Ninewells Hospital, Dundee, 4 weeks ago. He was having a stroke and my mum had recognised the symptoms immediately and quickly dialled 999.  The ambulance arrived extremely quickly, and it only took them 7 minutes to arrive at the hospital with him.  It was then discovered (once again, very quickly after he received a CT scan) that he had two clots on the brain and had to be taken to surgery immediately.  He underwent a thrombectomy.  The doctors made the borderline recommendation to go ahead with this procedure and my mum gave consent to give him the medication required. With all the quick diagnosis of the stroke and the quick decisions of the medical team, my dad was back sitting up, using his left hand again and seeing out his left eye again (both of which had been affected) within 11 hours of the stroke first being spotted/receiving surgery for the brain clot.  Myself and my family cannot thank everyone involved and all the NHS staff support that was given to my dad during this distressing time for the whole family.  He is continuing to improve on a daily basis and hoping to get back driving soon.

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Responses

Response from Marie Kennedy, Patient Experience Manager, Corporate Affairs, Scottish Ambulance Service last week
Marie Kennedy
Patient Experience Manager, Corporate Affairs,
Scottish Ambulance Service
Submitted on 09/10/2025 at 20:31
Published on Care Opinion at 20:31


picture of Marie Kennedy

Dear septemberqx67,

Thank you for sharing your dad’s positive story. Well done to your mum for taking such quick action! I'm glad to hear that the ambulance arrived quickly and he received excellent care from all NHS services involved.

We’re so pleased to hear your dad is continuing to improve. Wishing him all the very best as he works towards getting back behind the wheel.

Warmest wishes,
Marie

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Response from Jane Brown, Nurse Manager, Medicine and Cardiovascular, NHS Tayside 3 days ago
Jane Brown
Nurse Manager, Medicine and Cardiovascular,
NHS Tayside
Submitted on 16/10/2025 at 09:09
Published on Care Opinion at 09:09


Dear septemberqx67

Thank you so much for sharing your experience and your dad's journey with us.

I’m truly glad to hear your dad is recovering so well. The speed and coordination of care—from your mum’s quick thinking to the ambulance response and the medical team's decisive actions are a powerful testament to all involved.

Well done to your mum again for her quick actions which have played a crucial part in your dad's successful outcome.

I hope your dad continues to recover well and wish you all the best for the future. I'll ensure your story is fed back to our Stroke team.

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