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"Day surgery for removal of kidney stones"

About: Grantham & District Hospital / General surgery

(as the patient),

I was admitted for day surgery on ward 2 at Grantham hospital and the service I received was the same as I always get from the NHS. Excellent. Good old fashioned nursing on the ward and my nurse, Mary, was efficient with a smile on her face making me feel relaxed and well cared for from start to Finish. All the theatre staff were also very kind and helpful. I think it important the compliments are given the same space as complaints, it helps with staff moral and depoliticises the big NHS brand. Keep up the good work 

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Responses

Response from Julie Record, Matron, Surgery, United Lincolnshire Hospitals NHS Trust last week
Julie Record
Matron, Surgery,
United Lincolnshire Hospitals NHS Trust
Submitted on 06/10/2025 at 13:01
Published on Care Opinion at 13:01


Dear couragetm67

Thank you for the comments you took the time to send in – Mary will be so happy to be mentioned personally – I will share with the theatres as well as I am Matron for both areas and this is a huge morale boost for both units and myself.

Thank you and I hope you are recovering well

KR

Julie

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