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"They have made an incredible difference in my life"

About: Crosshouse Hospital / Clinical Oncology

(as the patient),

From the moment I was diagnosed with cancer, the team at Crosshouse Hospital has been nothing short of exceptional. Facing such a life-changing diagnosis is never easy, but the care, expertise, and compassion I received throughout every stage of my journey has made all the difference.

Miss Yeap, my consultant, guided me with professionalism, clarity, and reassurance from the very beginning. She took the time to explain each step, always ensuring I felt informed and supported. Her skill and dedication have been pivotal to my treatment and recovery.

Hazel and Alannah, the colorectal nurses, have been incredible sources of strength and comfort. Their kindness, patience, and practical advice have helped me navigate the most difficult days, and their ongoing support has been invaluable both before and after surgery. Not just for me but for my family also. 

Miss Rodgers, my oncologist, has shown outstanding expertise throughout my immunotherapy treatment. Her thorough approach, coupled with genuine compassion, gave me the confidence I needed to face the challenges of treatment and manage the after effects.

From diagnosis, treatment, surgery, and into ongoing after effects of treatment, I have felt truly cared for and supported by every member of this amazing team. Crosshouse Hospital has not only provided me with world-class medical treatment but also the compassion and humanity that make such a difficult journey bearable.

I am deeply grateful to Miss Yeap, Hazel, Alannah, Miss Rodgers, and the entire team for their dedication and for going above and beyond in every way. They have made an incredible difference in my life, and I cannot thank them enough.

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Responses

Response from Caroline Rennie, Macmillan Nurse Consultant, NHS Ayrshire & Arran, Cancer services, NHS Ayrshire and Arran last month
Caroline Rennie
Macmillan Nurse Consultant, NHS Ayrshire & Arran, Cancer services,
NHS Ayrshire and Arran
Submitted on 20/10/2025 at 07:56
Published on Care Opinion at 07:56


Dear rhinodb38,

Thank you so much for taking the time to let us know about your experiences of cancer services. I am so glad that you have found the support following diagnosis and throughout your care exceptional. The team will be delighted with this feedback which I will share with them. Wishing you the best for the future,

Kind regards,

Caroline

Dr Caroline Rennie

Macmillan Nurse Consultant

NHS Ayrshire & Arran

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