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"Very friendly and accommodating staff"

About: United Lincolnshire Teaching Hospitals NHS Trust / Skegness-Comunity Diagnostic Centre

(as the patient),

Needed gynae tests and support following issue post menopause. Ordinarily we would have had to travel to pilgrim at Boston for the tests which for me being disabled is not easy. 

The new diagnostic facility in Skegness is brilliant! Not just in terms of travel and accessibility, which is huge in itself, but also due to the distance from car park to where you have to go. I use a wheelchair but can walk with sticks so prefer to go under my steam but do struggle in the hospital.

The other great benefit is in terms of anxiety and stress. I have several health issues that are greatly exacerbated by stress and a trip to the hospital is always a very stressful time for me. The ease that I can get into the building and the treatment rooms makes the whole experience far far easier to deal with.

Last but not least is the staff. Wonderful! Very friendly and very accommodating. Always found the main hospital staff pleasant but the ones in this facility seem more personal and more welcoming as if they are one big team and not departmentalised. 

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Responses

Response from Sarah Clapham, Radiology Operations Manager, Radiology, United Lincolnshire Hospitals NHS trust 2 weeks ago
Sarah Clapham
Radiology Operations Manager, Radiology,
United Lincolnshire Hospitals NHS trust
Submitted on 29/09/2025 at 13:13
Published on Care Opinion at 13:13


Thank you so much for taking the time to offer your kind words. It means a lot to us to know that you felt well cared for during your visit to the Skegness community diagnostic centre. Our team strive to make sure every patient feels comfortable, supported and respected, so hearing your feedback is really encouraging and I will ensure that this is passed on to the team. We are so glad we could be part of your care.

Kind Regards

Sarah Clapham - Radiology Operations Manager

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Response from Joe Lappin, Diagnostics Operations Manager, CDC, ULHT last week
Joe Lappin
Diagnostics Operations Manager, CDC,
ULHT
Submitted on 01/10/2025 at 14:55
Published on Care Opinion at 14:55


Dear composercw33

This pathway is something we have only just established within the CDC and it is lovely to see that it has made your ability to attend appointments so much easier. We are very lucky to have the collective team ethos of great primary care staff and ULTH staff members who work together brilliantly. Thank you for your kind feedback.

Regards

Joseph

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