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Staff had good attitude and great communication

Posted By JanieC

"Staff had good attitude and great communication"

About: University Hospital Monklands / Emergency Department

(as a service user),

Attendance at A & E with high blood pressure/ headache.

Staff had good attitude and great communication. The assessment was quick too.

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Responses

Response from Angela Steed, Assistant Service Manager - Medical & Care of the Elderly, UHM, NHS Lanarkshire last month
Angela Steed
Assistant Service Manager - Medical & Care of the Elderly, UHM,
NHS Lanarkshire

Submitted on 25/09/2025 at 12:29
Published on Care Opinion at 12:29

picture of Angela Steed

Thank you for taking the time to leave feedback of your recent visit to ED. I am pleased to hear of your positive experience. Attending ED can be a daunting time, but great that you felt reassured by colleagues. I will make sure your comments are fed back to the team, who will really appreciate receiving these. I hope you are feeling much better.

Best wishes

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