"Staff had good attitude and great communication"

About: University Hospital Monklands / Emergency Department University Hospital Monklands Emergency Department ML6 0JS

Posted by JanieC (as a service user), last month

Attendance at A & E with high blood pressure/ headache.
Staff had good attitude and great communication. The assessment was quick too.

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Angela Steed

Assistant Service Manager - Medical & Care of the Elderly, UHM,

NHS Lanarkshire

Submitted on 25/09/2025 at 12:29

Published on Care Opinion at 12:29

Thank you for taking the time to leave feedback of your recent visit to ED. I am pleased to hear of your positive experience. Attending ED can be a daunting time, but great that you felt reassured by colleagues. I will make sure your comments are fed back to the team, who will really appreciate receiving these. I hope you are feeling much better.
Best wishes

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Staff had good attitude and great communication

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