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"Authority, kindness and motivation"

About: Antrim Area Hospital / Delivery Suite

(as the patient),

At the birth of my daughter, Michelle entered the room when I was really starting to struggle. I was panicking, not breathing properly and quite frankly, a mess. Michelle took over, grabbed my hand, looked me straight in the eye and told me I can do this, I am doing this.

Something as simple as taking my hand, saying those words and bringing me back into the room made all of the difference and changed my birthing experience for the better. Michelle you are an absolute credit to the midwifery and labour team up in the Antrim area hospital.

Your authority, kindness and motivation reminded me of how strong I could be. (I do apologise for having you in a headlock at one stage but just shows how good of a sport and support you are) 

You took the time to check on my daughter and I before your shift finished and that also made such a difference to my experience. I really hope this reaches you, because you deserve to be celebrated. I cannot thank you enough. 

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Responses

Response from Louisa Lapworth, Lead Midwife, Maternity Services, Women, Children and Families, NHSCT 3 weeks ago
Louisa Lapworth
Lead Midwife, Maternity Services, Women, Children and Families,
NHSCT
Submitted on 30/09/2025 at 09:16
Published on Care Opinion at 09:16


Dear N245,

Firstly, Congratulations to you on the birth of your daughter.

Thankyou so much for taking the time to share your experience of the care you received in our birthing suite in Antrim Area. I am delighted to read your kind words and to hear how Michelle's support and compassion made such a difference to you and your experience.

I will ensure that your lovely comments are shared directly with her and with the wider team. I know that she will be really pleased to hear of the impact she had on you.

Thankyou for taking the time to complete this feedback.It is so valuable for us to reminded of the real difference kindness and compassion can make.

Wishing you and your family best wishes

Louisa Lapworth

Interim Lead Midwife Antrim Maternity

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