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"Dealt with everything so calmly"

About: King's College Hospital (Denmark Hill) / Accident and emergency

(as a service user),

Just wanted to say what a lovely calm and kind experience I had with Patricia at Kings college Camberwell urgent care recently

She dealt with all the waiting room chaos so calmly and was so kind and attentive when I was seen.

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Responses

Response from Patricia Mecinska, Assistant Director for Patient Experience, King's College Hospital NHS Foundation Trust 2 months ago
Patricia Mecinska
Assistant Director for Patient Experience,
King's College Hospital NHS Foundation Trust
Submitted on 18/09/2025 at 09:47
Published on Care Opinion at 09:47


Dear @quebecgt95, thank you for sharing your experience!

I will share your feedback with the team as I know they will be delighted to hear your praise. I also wonder whether you would be happy for us to record your experience so that we could use it as a training tool with staff. If this is something that you would be interested in, would you mind dropping me an e-mail at patricia.mecinska@nhs.net?

Thank you!

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