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Dealt with everything so calmly

Posted By quebecgt95

"Dealt with everything so calmly"

About: King's College Hospital (Denmark Hill) / Accident and emergency

(as a service user),

Just wanted to say what a lovely calm and kind experience I had with Patricia at Kings college Camberwell urgent care recently

She dealt with all the waiting room chaos so calmly and was so kind and attentive when I was seen.

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Responses

Response from Patricia Mecinska, Assistant Director for Patient Experience, King's College Hospital NHS Foundation Trust last month
Patricia Mecinska
Assistant Director for Patient Experience,
King's College Hospital NHS Foundation Trust

Submitted on 18/09/2025 at 09:47
Published on Care Opinion at 09:47

Dear @quebecgt95, thank you for sharing your experience!

I will share your feedback with the team as I know they will be delighted to hear your praise. I also wonder whether you would be happy for us to record your experience so that we could use it as a training tool with staff. If this is something that you would be interested in, would you mind dropping me an e-mail at patricia.mecinska@nhs.net?

Thank you!

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