"Delays and cancellations"

About: Northern General Hospital / Trauma and orthopaedics Northern General Hospital Trauma and orthopaedics S5 7AU

Posted by Mandy8321 (as a service user), last month

Referred by consultant rheumatologist mid February to Orthopaedics Northern General hospital for ankle damage causing pain, difficulty walking, instability and falls. I have phoned orthopaedics repeatedly for an appointment. I was initially told there would be a 3/4 month wait. I finally had an appointment for early September, this was cancelled 5 days before the appointment. I am unable to rebook as it is not on the system to choose and book.
I am desperate to be seen. My last fall has caused damage to my right shoulder.
Thank you

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Sheffield Teaching Hospitals NHS Foundation Trust

Submitted on 16/10/2025 at 14:37

Published on Care Opinion at 14:37

We are really sorry to read about the long wait you are experiencing to be seen by the orthopaedics team, and especially the frustration of your appointment being cancelled and you not being able to get this rebooked.
So that we can investigate this matter for you and provide you with further information, please contact our PALS team on 0114 271 2400 or by emailing sth.pals@nhs.net. The PALS team will ask you to share some personal details in order for us to investigate this matter for you.
Once again we are sorry about the delay to being seen, and would like to take this opportunity to wish you all the best with any ongoing care.

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