Recently I have had several hospital admissions , with a potentially life threatening heart complaint. On every occasion from calling treble nine, to being passed over to resus or A&E, the service could not have been better.
When ambulance crews arrived at our house they took control of the situation , but kept me involved every step of the way. They made constructive suggestions however gave me option to choose. They made me feel comfortable , confident and very well cared for.
The thing that amazes me is every crew have provided the same level of service, they took all aspects of my situation into account. I also use patient transport three days a week , and get the same level of service as shown above.
Thankyou to every crew member who have helped me during a very difficult time.
"Made me feel comfortable , confident and very well cared for"
About: Scottish Ambulance Service / Emergency Ambulance Scottish Ambulance Service Emergency Ambulance EH12 9EB Scottish Ambulance Service / Patient Transport Service Scottish Ambulance Service Patient Transport Service EH12 9EB
Posted by scoreboardmd39 (as ),
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