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"The nursing staff were caring"

About: North Devon District Hospital / Medical Assessment Unit (Alexandra Ward)

(as the patient),

Referred to the Same Day Emergency clinic by GP. My GP thought that I was in cardiac failure. He also thought that I had long Covid.

When I got to the unit, the nursing staff were caring, and made me comfortable. They then took blood from me. they checked my blood glucose as I was a diabetic.

The advanced practitioner, Angela, checked my heart and respiratory system. Then was sent for a chest x-ray.. The Consultant Nephrologist came to see and advised that I needed prescription of a tablet to reduce the unwanted fluid from my system.

Considering there were only two staff to the unit, they were noticeably organised and in between doing procedures on other patients they would pop back and forth to ensure that care and consideration was ongoing for all patients,


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Responses

Response from Gareth Bosence, Advanced Clinical Practitioner - Acute Medicine (Northern Services), AMU incorporating SDEC and Medical Assessment Unit (Northern Services), Royal Devon University Healthcare NHS Foundation Trust last month
Gareth Bosence
Advanced Clinical Practitioner - Acute Medicine (Northern Services), AMU incorporating SDEC and Medical Assessment Unit (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 29/08/2025 at 19:55
Published on Care Opinion at 19:55


Dear Francis182,

Thank you for taking the time to leave a positive review of our service.

I know that the team will be pleased to receive your feedback.

The SDEC service strives to get people home in the day and with positive outcomes.

Best wishes

Gareth

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