"Waiting times"

I came on my break as on my appointment letter it said it would take ten minutes. I get a 45 minute lunch break so you’d think that’s plenty of time. At the time of writing I have now been here over 2 hours waiting for my ultrasound.

I have let people I work with down not on purpose, as I was supplied with false information and I am furious. Horrible service. For something that is already a very stressful situation has been heightened!