Went to MIU at 17:20 with an elderly relative who had cut her leg. At the time, the information board at reception said a 2.5 to 3 hour wait. Waited in the waiting room until around 18:00 then went to the toilet and saw that the information on the board had changed to 'Triage only, signposting to other services'. Thought this felt a bit early as MIU does not close until 20:00. As it turns out, my elderly relative was seen around 19:00 and treated very well by MIU member of staff, so we left more than happy.
I can understand if it is getting towards closing time for such a message to be put onto the information board, however this seemed unreasonably early.
"Information board"
About: Queen Victoria Hospital (East Grinstead) / Minor Injuries Unit Queen Victoria Hospital (East Grinstead) Minor Injuries Unit RH19 3DZ
Posted by Midge37 (as ),
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