"Went in for Prep"

About: Sexual Health Services - South Staffordshire (Open Clinic) Sexual Health Services - South Staffordshire (Open Clinic) ST16 3AQ https://openclinic.org.uk/clinics/stafford-central-clinic/

Posted by woodpigeondj35 (as a service user), 2 months ago

Got told I would have to wait 6 weeks for it, would have been nice to know before booking appointment and travelling up as made whole thing pointless

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Suzie Sellberg

Clinical Practice Educator/Lead Nurse, Inclusion Sexual Health,

Inclusion

Band 7 Sexual Health Lead Nurse

Submitted on 15/08/2025 at 10:32

Published on Care Opinion at 10:32

Hi Woodpigeonj35
My name is Suzie Sellberg and I am one of the Openclinic Nurse Team Leaders. Thank you for sending in your feedback; I am really sorry you are understandably frustrated. I am not sure which clinic you attended but I am happy to look into what has happened. Our telephone staff are not able to advise on clinical queries when patients are booking appointments, and there can sometimes be clinical reasons why we delay starting PREP. However, I would expect the clinician to have provided an explanation for the delay. I am very keen to look into this if you would like me to. Please do not hesitate to contact me by email: suzanne.sellberg@mpft.nhs.uk, or by phone: 07773 192080.

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