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"A superb service"

About: Heavitree Hospital / Dermatology

(as the patient),

I attended dermitology at Heavitree Hospital, and wish to record the great service I received.

I was greeted by a very friendly receptionist, and then by an efficient helpful and jolly nurse to whom I gave my details.

Beverley met me and took me to the procedure room, she was charming and friendly throughout my time there.

Dr Al-Nuaimi was an excellent surgeon, efficient, extremely kind, thoughtful, and very gentle. She explained the procedure in great detail, which I understood, and at every stage she asked if I was ok, very reassuring of her.

Thank you so much for a superb service.

  

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Responses

Response from Joanne Orchard, Senior Operational Manager, Dermatology (Northern & Eastern Services), Royal Devon University Healthcare NHS Foundation Trust 3 months ago
Joanne Orchard
Senior Operational Manager, Dermatology (Northern & Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 20/08/2025 at 08:24
Published on Care Opinion at 08:24


Thank you so much for sharing your experience when visiting the Dermatology department recently. I will ensure this feedback is shared with all the of team.

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