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"My surgery"

About: Grantham & District Hospital / Trauma and orthopaedics

(as the patient),

I went to Grantham hospital yesterday to have surgery on my right heel because I have been suffering from a heel spur rubbing on my achilles tendon for years. I was very nervous when I arrived but I was soon put at easy, everyone was so friendly and helpful. Really nothing is to much. 

I seemed to really hit it off with my nurse Helen. She was fantastic even with suffering from a bad knee herself she was up and down and fetching and carrying and sorting everything out. I was told I would need to stay in overnight but the team was so good I was able to see the physio team earlier than planned and was allowed to go home the same evening.

A total of 12 hours in the hospital from start to finish. A fantastic surgery team. Claire in surgery reception was lovely and chatting with me and again put me at easy. The anesthetist team were really great. So lovely and friendly. Very good at getting me settled and told me everything before it happened and explained what they were doing before and as they did it. The surgery team headed by Mr Vasukutty were brilliant.

When I lay in the operating theatre I was thinking, 'when are they going to start?' then I realised they were already half way through! I was so relaxed I hadn't realised! Then I went through to recovery and the staff there were lovely and made me feel very comfortable and at ease. Then back to the ward for a lovely dinner and pudding and all the coffee that I could manage. A cuppa for the wife as well when she came in. All in all I couldn't fault a thing. Everyone was great and super helpful. 10 out of 10!

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Responses

Response from Julie Record, Matron, Surgery, United Lincolnshire Hospitals NHS Trust last week
Julie Record
Matron, Surgery,
United Lincolnshire Hospitals NHS Trust
Submitted on 13/08/2025 at 13:57
Published on Care Opinion at 13:57


Dear vegandx86

Wow thank you so much for these truly amazing comments and the staff will be so pleased to read them and that includes theatres and all of the ward staff as we all try really hard to ensure you get the highest quality of care we can give. As matron for both the Huib and Theatres it boosts my morale as well as they are all such a good team and work really hard.

I will let the housekeepers know you enjoyed the food, as they also work hard to give a good service – I hope you are recovering well and please take care.

Thank you once again for boosting the staffs morale which comments like this, really make a difference.

KR

Julie

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