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Fractured ankle

Posted By SusanLM67

"Fractured ankle"

About: Ealing Hospital / Accident and emergency Ealing Hospital / Trauma and orthopaedics

(as the patient),

I was recently seen at Ealing hospital with a fractured ankle and would sincerely like to thank the two doctors who stayed very late beyond their expected hours to reset my ankle.

I then flew back to Scotland the following day in a cast and had surgery a week later (11 pins and 2 plates ) and was repeatedly told how well Ealing had stabilised my fracture.

I would love to thank these doctors but do not know their names. Please can they be located and thanks given?

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Responses

Response from Anjali Patel, Patient Experience Manager, London North West University Healthcare NHS Trust 3 weeks ago
Anjali Patel
Patient Experience Manager,
London North West University Healthcare NHS Trust

Submitted on 11/07/2025 at 15:54
Published on Care Opinion at 15:54

Dear Service User,

Thank you so much for taking the time to share your kind words and appreciation for the care you received at Ealing Hospital. I am glad to know that your experience with our team was positive and that the initial treatment helped support your recovery in Scotland.

Your feedback means a great deal to our staff and helps us continue to provide compassionate and high-quality care. As this is an anonymous platform I am unable to identify the doctors you would like to thank. Please can I suggest you get in contact with PAL's who will be able to pass on your message to the correct department.

https://www.lnwh.nhs.uk/tell-us

Wishing you a smooth and full recovery.

Warm regards,
Emma Calnan- Patient Experience Officer

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