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"Staff were all very professional"

About: Antrim Area Hospital / Day Surgery Unit Antrim Area Hospital / Emergency Surgical Unit (EMSU) Antrim Area Hospital / Radiology

(as a service user),

Mid June around midday I arrived at AAH Day Surgery Unit, there I met Vivien during my stay in the day surgery unit. I found Vivien to be kind, supportive and very helpful. All the staff I met that day from reception at main entrance, X-ray reception, all the theatre staff and day surgery unit. Staff were all very professional and good at their jobs. The tea and toast was most welcome.

The consultant Envice has done a brilliant job (pit I fell asleep and did not get to meet her).

Late June I had cause to phone AAH Day surgery unit I spoke to Niki who I found most helpful. I also spoke to Keria at EMSU Ward who was most reassuring. I found them all to be a superb group of people.

Good luck for the future to you all.

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Responses

Response from Rebecca Getty, Assistant Director Diagnostic & Clinical Services, Surgical & Clinical Services, NHSCT 2 weeks ago
Rebecca Getty
Assistant Director Diagnostic & Clinical Services, Surgical & Clinical Services,
NHSCT
Submitted on 15/07/2025 at 09:10
Published on Care Opinion at 09:10


Thank you for your lovely feedback regarding your recent experience in Antrim Hospital. I hope you are recovering well after your surgery. Regards Rebecca

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Response from Marbeth King, Lead Nurse, Day Surgery Unit Antrim & Whiteabbey, Day Surgery Mid Ulster, Pre-op Assessment Antrim & Causeway, NHSCT 2 weeks ago
Marbeth King
Lead Nurse, Day Surgery Unit Antrim & Whiteabbey, Day Surgery Mid Ulster, Pre-op Assessment Antrim & Causeway,
NHSCT
Submitted on 15/07/2025 at 09:46
Published on Care Opinion at 09:46


Hello antliatc97

My name is Marbeth King and I am the Lead Nurse for Day Surgery.

Thank you for your positive feedback regarding Antrim Day Surgery Unit. I am delighted to hear that everyone was professional and you enjoyed the tea and toast.

Thanks so much for this compliment about our service, the staff are a great team and I am very proud of them. I will share your feedback with everyone especially Vivien and Nikki and I know that they will be delighted to read your kind words.

Kind regards

Marbeth

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