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"Professional and thorough approach"

About: Altnagelvin Area Hospital / Paediatrics

(as a parent/guardian),

We want to say a heartfelt thank you to Dr. Ade for the excellent care he has provided to our son.

He has been closely involved throughout and has always taken the time to listen, explain things clearly, and involve us in decisions. Dr. Ade approaches things in a calm, measured way and is thorough in both his thinking and communication. There’s a real genuineness to how Dr. Ade works, and that’s something we’ve really appreciated.

He pays attention to the details, and it’s also clear that he cares about the children he looks after. It comes across in how he speaks to them, how he listens, and the way he approaches their care.

We’d also like to thank Dr. Karayiannis and Dr. Sweeney, who have both contributed to our son's care. They’ve both taken a caring,  thoughtful, professional and thorough approach that we’ve really appreciated.

A special thank you to Sarah, the paediatric dietitian. She has been practical, clear, and always willing to take the time to look at what does or doesn’t work for him, she is also very approachable and responsive. Her input has been invaluable.

Finally, thank you to the nurses and care assistant in Day Case. They’ve been friendly, consistent, and made a real effort to help him feel comfortable.

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Responses

Response from Yvonne Devenney, Ward Manager, Ward 6 & 16 Children's Altnagelvin ( W&C), WHSCT 3 weeks ago
Yvonne Devenney
Ward Manager, Ward 6 & 16 Children's Altnagelvin ( W&C),
WHSCT
Submitted on 05/07/2025 at 17:42
Published on Care Opinion at 17:42


Dear Mumof2

My name is Yvonne and I am the Ward Manager in the Children's Unit in Altnagelvin Hospital.

I hope you and your family are well.

Thank you for taking the time to post your lovely comments on Care Opinion. I agree with you, Dr Ade is a genuine and caring doctor. His love for his job and dedication show in the care he provides. He is also lovely to work with and brings a smile to everyone he encounters. I have sent your comments to him and I know he will be delighted.

I have also shared them with Dr Karayiannis, Dr Sweeney, Sarah and the DCU staff. They too will be delighted that you are happy with the care your son has received. As a team everyone strives to do their best for each and every child who uses the service and it is always great to get positive feedback.

Kindest regards

Yvonne

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Mumof2. (a parent/guardian)

Hiya, thanks for the response! I also thought I had written a bit about ward 6 too but it must have deleted! Id..like to add a thanks to the nurses in ward 6, especially Rebecca, hazel and Shauna (I believe she was newly qualified) and Niamh from the assessment unit

😊

Response from Yvonne Devenney, Ward Manager, Ward 6 & 16 Children's Altnagelvin ( W&C), WHSCT 3 weeks ago
Yvonne Devenney
Ward Manager, Ward 6 & 16 Children's Altnagelvin ( W&C),
WHSCT
Submitted on 09/07/2025 at 18:23
Published on Care Opinion at 18:23


Hi Mumof2

It is very kind of you to post your message about staff in Ward 6.

I will pass on your thanks. Your feedback has been lovely.

Hope all well with you and yours.

Kind regards

Yvonne

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Mumof2. (a parent/guardian)

Thank you and thank you for taking the time to respond so thoughtfully Yvonne 😊

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