Text size

Theme

Language

"I couldn't have asked for better support"

About: Fife Community Services / Rheumatology Queen Margaret Hospital / Clinical Intervention Unit

(as the patient),

I found out I had osteoporosis and was quite surprised.  I didn't know much about it and felt concerned.  I went to my GP to discuss but didn't get much information.  The GP referred me to the Fife Osteoporosis Service as I wasn't keen to take the only drug the GP could prescribe.  I am so glad she did as the Osteoporosis Specialist Nurse - Karen was so helpful. We discussed the different drug treatments for the condition and she was happy to answer all my questions. She also gave me lots of information on the condition. I couldn't have asked for better support.  

I opted to go for an infusion once a year at Queen Margaret Hospital, Dunfermline.  The nurse there was also very caring and helpful.  The NHS in general gets lots of criticism so I feel glad to be able give some very positive feedback.  

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Karen Forteza, Rheumatology Nurse Team Lead, Fife Rheumatic Diseases Unit, NHS Fife 2 days ago
Karen Forteza
Rheumatology Nurse Team Lead, Fife Rheumatic Diseases Unit,
NHS Fife
Submitted on 01/07/2025 at 16:55
Published on Care Opinion at 20:51


picture of Karen Forteza

Dear monocerospc88,

Thank you very much for taking the time to feedback about your experiences. I'm delighted to hear that you found the appointment with the Osteoporosis Specialist Nurse informative and helpful. I am so glad that you had your questions answered. I will share your positive feedback with our rheumatology team as well as the Clinical intervention Unit at QMH. We really appreciate you taking the time to share your experience on care opinion.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Dawn Ireland, Charge Nurse, Clinical Intervention Unit, Queen Margaret Hospital, NHS Fife yesterday
Dawn Ireland
Charge Nurse, Clinical Intervention Unit, Queen Margaret Hospital,
NHS Fife
Submitted on 02/07/2025 at 16:07
Published on Care Opinion at 16:07


picture of Dawn Ireland

Dear Monocerospc88

As my colleague Karen has already said thank you so much for taking the time to leave feedback regarding your whole experience and patient journey. It is reassuring to know that we are getting it right. I will make sure I share your kind feedback with my team at CIU. Thank you once again and we look forward to welcoming you back next year.

Kind Regards

Dawn Ireland

Senior Charge Nurse

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k