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Nurse was an amazing support

Posted By Kate012

"Nurse was an amazing support"

About: Glasgow Royal Infirmary / Accident & Emergency

(as a service user),

I had a terrible time and wanted to leave this world . I had made plans , left a note to apologise to my family and was hoping to be free from pain. I was very lucky two police officers and my brother saved me as I tried to take action. I am now feeling better . I can’t thank the nurse enough who took time with me that day . She was an amazing support. She spent time chatting and was a real comfort. I am so sorry to say I can’t remember all the names . But I am sure the nurse was call Veronica but allowed me to call her Vee. 

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Responses

Response from Kristoffer Robertson, Clinical Services Manger, Emergency Department and Acute Assessment - North Sector, NHS Greater Glasgow and Clyde 4 weeks ago
Kristoffer Robertson
Clinical Services Manger, Emergency Department and Acute Assessment - North Sector,
NHS Greater Glasgow and Clyde

Submitted on 01/07/2025 at 14:07
Published on Care Opinion at 14:07

Thank you for sharing your deeply personal experience. We are truly sorry to hear about the pain and distress you went through, and we’re incredibly grateful that you are still here with us today. It takes great courage to speak openly about such a difficult time.

We are heartened to know that you received compassionate support during your visit, and we will ensure that your kind words reach the team—especially the nurse you mentioned. While names may be hard to recall during such moments, your appreciation speaks volumes, and we are confident those who were there for you will recognize themselves in your words.

Please continue to take care, and know that you are not alone. Your strength and honesty are deeply appreciated.

Take care of yourself

Kristoffer Robertson

Clinical Service Manager

Emergency Care and Acute Receiving

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