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"Treatment following a dog bite"

About: Stoke Mandeville Hospital / Accident and emergency Stoke Mandeville Hospital / Minor injuries Unit

(as the patient),

I would like to say how truly amazing the treatment I received from the moment I contacted 111 . I arrived at the minor injuries emergency department with a dog bite to my right thumb , and within a couple of hours received a competent assessment, treatment ,X-ray , antibiotics and advised I would be contacted the following day by phone regarding my follow up . 

Indeed I was contacted and advised I should return to the SPEAC department . There I was assessed by Dr Panikkar who in her gentle kind and most professional competent manner explained the minor surgery procedure I would need to have that day . The entire team were friendly , caring and kind throughout the time in the department, and Apple in particular who is one of the receptionists was extremely helpful with regards to the follow up appointment time. 

I cannot thank you enough for all the reassurance and treatment I received throughout my time at the hospital. 

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Responses

Response from Maschil De Guzman, Patient Relations Manager, Buckinghamshire Healthcare NHS Trust last week
Maschil De Guzman
Patient Relations Manager,
Buckinghamshire Healthcare NHS Trust
Submitted on 24/06/2025 at 11:38
Published on Care Opinion at 11:38


Dear rainmd77

Thank you for your kind words and the compliment regarding the care you received from Stoke Mandeville Hospital. We greatly appreciate your feedback and are delighted to hear about your positive experience.

I will forward your compliment to the relevant team to ensure they are aware of your appreciation. Your feedback is invaluable and motivates us to continue providing excellent care and service.

Thank you once again for taking the time to share your thoughts.

Kind Regards,

BHT

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