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"The best experience I have ever had in a hospital"

About: University Hospital Wishaw / Day Surgery

(as the patient),

Laparoscopic cholecystectomy - staff in the unit were all amazing from the reception staff to the consultants they were all very attentive and explained everything clearly. Nothing was too much trouble for them, even going out their way to get a more comfortable chair as I wasn’t comfortable sitting on the trolley before the procedure. They asked everyone if they needed extra pillows etc just little things to ensure we were made comfortable. The staff in the unit are really first class the best experience I have ever had in a hospital. 

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Responses

Response from Jennifer Orr, Clinical Support Worker, Day Surgery, University Hospital Wishaw 2 weeks ago
Jennifer Orr
Clinical Support Worker, Day Surgery,
University Hospital Wishaw
Submitted on 20/06/2025 at 16:05
Published on Care Opinion at 16:05


Dear Anni123

Thank you for taking the time to leave feedback for the staff within day surgery at University Hospital Wishaw.

It can be a worrying time having to attend hospital so I am so pleased to read that the staff made you feel at ease and made the experience more comfortable for you.

I will be sure to pass on your kind words to the team, I hope you are recovering well at home.

Best Wishes

Jen

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