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"Thank you for all your support & dedication"

About: District Nursing / Totton

(as a relative),

After a turbulent 3 week stay in the SGH , Dad was discharged as medically fit to leave & return to his home.

Alas Dad deteriorated rapidly & refused food & drank limited fluids.

After consultation with his GP (Dr Phillipson) we entered palliative care for Dad, this is when the district nurse (Jo) came to see us & thoroughly check Dad over for sores & his general well-being.

From the offset we stressed that we didn’t want Dad to suffer either mental or physical duress, Jo provided us with clear but a concise dialogue to what she was going to provide Dad at this highly charged & emotional time.

Jo was highly professional & empathic in Dad’s final days & hours & offered the family reassurance that Dad was ‘comfortable’.

Within the nursing support sector there is not enough praise afforded such wonderful & professionals such as Jo & thus I feel compelled to afford her praise, where praise is due, thank you Jo for all your support & dedication.

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Responses

Response from Anna Poole, Area Matron, Hampshire and Isle of Wight Healthcare NHS Foundation Trust 5 days ago
Anna Poole
Area Matron,
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Submitted on 19/06/2025 at 10:21
Published on Care Opinion at 10:21


picture of Anna Poole

Thank you for taking the time to share your thoughts about my team. I am pleased that you have found the support helpful.

I am very proud of my team and their diligence towards providing individualised, holistic care. Good palliative care is a passion for us all and it is wonderful to learn that their efforts made an impact.

It is always much appreciated by both the Trust and our staff, when patients or carers who have had a positive experience and take the time to express this in writing. All feedback is recorded to enable us to offer a balanced report that we can draw learning from regarding the patient’s experience of our services.

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