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"Gave me hope at a time when I felt lost"

About: Airdrie Locality Support Service / Integrated Rehab Team

(as the patient),

After being diagnosed with bowel cancer and undergoing major surgery, I was left with severe mobility issues and had to learn to walk again. That’s when I was introduced to Clare, a physiotherapist and her team (Clare, Maria, Owen and Conner) whose care, compassion, and expertise truly changed my life. From our very first session, Clare made me feel seen, safe, and supported. She took the time to understand not just the physical challenges I faced, but also the emotional toll of my illness.

Clare developed a personalised rehabilitation plan that was both realistic and encouraging. Her patience was unwavering, and she celebrated every small milestone with me — from standing independently to taking my first unaided steps. She challenged me when I needed it and gave me the confidence to push through my fear and discomfort.

What stood out most was Clare’s holistic approach; she treated me as a whole person, not just a patient. Her positivity, deep knowledge, and genuine dedication gave me hope at a time when I felt lost. Thanks to Clare and her team I not only regained my mobility but also my sense of independence and dignity.

I and my family will be forever grateful to her. Clare is not just a physio — she’s a healer in the truest sense.

Karen McGuigan.

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Responses

Response from Aileen Lannigan, Team Lead, Airdrie Integrated Rehabilitation Team, North Lanarkshire Health & Social Care Partnership 2 weeks ago
Aileen Lannigan
Team Lead, Airdrie Integrated Rehabilitation Team,
North Lanarkshire Health & Social Care Partnership

manage a rehabilitation team of health and social care staff

Submitted on 17/06/2025 at 13:37
Published on Care Opinion at 13:37


picture of Aileen Lannigan

Thank you so much for taking the time to share such heartfelt and moving words about your experience with Claire, Maria, Owen, and Conner. Your message is a powerful reminder of the profound impact compassionate, skilled care can have on someone’s recovery journey.

It’s incredibly rewarding to hear how Claire and the team supported you through such a challenging time — not only helping you regain your physical strength, but also restoring your confidence, independence, and sense of self. Your story is a testament to the resilience of the human spirit and the importance of truly person-centred care.

As their manager, I am deeply proud of the dedication, empathy, and professionalism that Claire and her colleagues bring to their work every day. Your appreciation means a great deal to all of us, and I will be sure to pass along your kind words to the team. I know they will be touched and inspired by your recognition.

On behalf of the entire team, thank you again. We wish you continued strength, health, and happiness on your ongoing journey.

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