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"A wonderful advertisement for the NHS"

About: North Devon District Hospital / Radiology (X-ray) North Devon District Hospital / Trauma and orthopaedics South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as the patient),

Broke femur in fall in March 2025. Taken to Glossop Ward where I underwent surgery and where I remained for 10 days. Treatment and conditions were excellent and following my discharge, my experience of the Radiology dept-DXA was similarly good. Karl took time to explain all the procedures to me and was very reassuring. Ambulance staff were kind and made a return for the scan punctual. All together, they have been a wonderful advertisement for the often criticised NHS. My thanks to all involved in what could have been an unpleasant experience. It certainly was not!

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Responses

Response from Emma Mock, Ward Manager (Northern Services), Glossop Ward (Northern Services), Royal Devon University Healthcare NHS Foundation Trust yesterday
Emma Mock
Ward Manager (Northern Services), Glossop Ward (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 13/06/2025 at 17:08
Published on Care Opinion at 17:08


Hi Suzie46,

Thank you so much for your feedback, it is always wonderful to receive positive feedback, I will share this with the team.

I very much hope you are progressing well after your injury.

Kind regards

Emma Mock

Ward Manager - Glossop ward

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