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"A wonderful advertisement for the NHS"

About: North Devon District Hospital / Radiology (X-ray) North Devon District Hospital / Trauma and orthopaedics South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as the patient),

Broke femur in fall in March 2025. Taken to Glossop Ward where I underwent surgery and where I remained for 10 days. Treatment and conditions were excellent and following my discharge, my experience of the Radiology dept-DXA was similarly good. Karl took time to explain all the procedures to me and was very reassuring. Ambulance staff were kind and made a return for the scan punctual. All together, they have been a wonderful advertisement for the often criticised NHS. My thanks to all involved in what could have been an unpleasant experience. It certainly was not!

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Responses

Response from Emma Mock, Ward Manager (Northern Services), Glossop Ward (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 days ago
Emma Mock
Ward Manager (Northern Services), Glossop Ward (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 13/06/2025 at 17:08
Published on Care Opinion at 17:08


Hi Suzie46,

Thank you so much for your feedback, it is always wonderful to receive positive feedback, I will share this with the team.

I very much hope you are progressing well after your injury.

Kind regards

Emma Mock

Ward Manager - Glossop ward

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