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"Positive care"

About: Victoria Hospital / Accident & Emergency

(as a service user),

I was in A&E with an infection from a surgical wound that was leaking CSF. Not a speciality at the Victoria, but the female Dr who treated me and then had me blue lighted to ERI, was so kind and patient with me.

I do not remember her name but she is amazing with patients and deserves praise. This was in the Resus area

Please pass on this praise as I felt so reassured compared to my visit to the department a few months ago which had made me reluctant to be seen there and had delayed me attending.

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Responses

Response from Lauren Harris, Senior Charge Nurse / Clinical Nurse Educator, Accident and Emergency, NHS Fife 3 weeks ago
Lauren Harris
Senior Charge Nurse / Clinical Nurse Educator, Accident and Emergency,
NHS Fife

Interim Senior Charge Nurse & Clinical Nurse Educator

Submitted on 11/06/2025 at 16:14
Published on Care Opinion at 16:14


Hello LivingWithaChronicLongTermCondition,

Many thanks for taking the time to provide feedback to the staff in the emergency department I will be sure to pass on your praise I am glad to hear you felt reassured and were transferred to the appropriate care facility.

Hope you are fully on the mend.

Thanks again

Lauren

Senior Charge Nurse, ED

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