"Friendly and gave A+ care"

About: Queen Margaret Hospital / Urology Queen Margaret Hospital Urology KY12 0SU

Posted by hawkpg77 (as a service user), 4 weeks ago

Positives - I was very nervous for surgery. All the nurses, HCSW, theatre nurses, the anaesthetist, and consultant were all amazing, friendly and gave A+ care.
Negatives - Although it was a Saturday, I think it would still be beneficial for the main hospital reception to be open with at least 1 person working.

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Pauline Hope

Clinical Nurse Manager, Planned Care Directorate,

NHS Fife

Submitted on 17/06/2025 at 07:23

Published on Care Opinion at 07:23

Morning,
My name is Pauline Hope and I am the Clinical Nurse Manager for Urology. Thank you for taking the time to share your recent hospital experience on Care Opinion.
It is lovely to read and I shall share this with the nursing and medical staff.
I shall look into the reason why there was no hospital reception staff working but if you wish to discuss this further please contact me on 01592 643355 ext 20010.
I hope you are recovering well at home.
Take care
Pauline

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