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"Compassionate staff"

About: Queen Margaret Hospital / Outpatients

(as a service user),

I had an appointment today in outpatients clinic 2 at Queen Margaret Hospital. I was upset after my consultation and the nurse- I wish I had taken his name - showed everything a nurse should be - care, kindness & compassion. He highlighted to the senior charge nurse I was upset and she took her time listening to me. Again, another member of the outpatients staff showing care, kindness & compassion. 

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Responses

Response from Louise Jones, Senior Charge Nurse, Outpatients, NHS Fife 2 days ago
Louise Jones
Senior Charge Nurse, Outpatients,
NHS Fife
Submitted on 05/06/2025 at 10:28
Published on Care Opinion at 13:22


Hi travellertj94,

Thank you for your kind comment - I have passed on your thanks to George the nurse that was looking after you prior to our chat. As a team it is our wish that all patients have a positive journey and I am glad we were able to show you the kindness and compassion you deserved following your consultation.

Take care and best wishes.

Louise

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