Text size

Theme

Language

"Chest CT & A&E wait"

About: Musgrove Park Hospital / Accident and emergency Musgrove Park Hospital / Radiology Musgrove Park Hospital / Same Day Emergency Care

(as the patient),

I was told by my GP to head to A&E due to a raised D-Dimer blood test (a test that is often raised with blood clots).

I waited in A&E for about 2 hours before a nurse saw me and did an ECG. I was given a blood thinning injection in my tummy and told to come back to the SDEC (same day emergency care unit) at 9am the following day.

When I arrived that morning, the SDEC was immediately noticeably more calm and relaxed than A&E. I was treated amazingly. Offered food, drinks and care constantly, and the nurses, doctors and radiology technicians were so pleasant.

Luckily my CT came back clear, I had no blood clot, but the treatment is something that will stick with me forever.

Thank you to all staff on the SDEC team, for your support and consideration when I was very scared and anxious. I will never forget the kindness I was given by two specific ladies, Elise and Kym. Thank you all.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Karen Tyler, Lead Nurse, Emergency Department, Somerset NHS Foundation Trust last month
Karen Tyler
Lead Nurse, Emergency Department,
Somerset NHS Foundation Trust
Submitted on 01/06/2025 at 17:44
Published on Care Opinion at 17:44


Thank you for writing into us, I will share you kind words to the SDEC team. I am sorry you waited 2 hours in ED, they are experiencing extreme pressures.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k